Kelly Trouy
Areas of Expertise
- Global Communications Strategy, Planning and Execution
- Change Management and Leadership
- Organizational Transformation
- Executive Communications
- Employee Engagement & Culture Building
- Translation of technical concepts into accessible, user-centric messaging
- Process Identification and Simplification
- Crisis Communications
Education
- Master of Business Administration – University of Memphis
- Bachelor of Arts in Communications – University of Memphis
Work Experience
Communications Specialist, Blankenship Change Consulting, LLC
- Change management and communications consulting specializing in technology transformations.
Director, Corporate Reputation and Social Impact, PepsiCo
- External communications lead with agency partners, and executive communications counsel for supply chain and sales transformation projects, and communications lead on crisis taskforces.
Director, Global IT and Executive Communications, PepsiCo
- Communications lead on IT Executive Leadership team responsible for corporate technology communications to leadership, 300K worldwide employees, and 15K IT associates in 50+ countries.
- Led CIO’s executive presence with employee engagement, PR, and social media.
- Led communications for complex technology programs and cyber crisis taskforces.
Director, Global Function Communications, PepsiCo
- Drove employee engagement and cross-functional collaboration through events and messaging.
Project Lead, Change, Training & Communications, American Airlines
- Led change management planning and execution for organizational transformation resulting from business process simplification and automation.
- Demonstrated operational excellence and leadership during crises.
Operations Manager, American Airlines
- Led local airport operations for union and non-union workgroups.